Terms & Conditions

By placing an order with Social SEO Services Ltd, you agree to be bound by the terms and conditions as set out below: 

 

1. Definitions

i) The Client: The company or individual requesting the services of Social SEO Services Ltd. 

ii) The Company: Social SEO Services Ltd, 35 Emerson Street, Manchester including their employees or affiliates. 

iii) Services: Any work undertaken on behalf of the Company as engaged by the Client. 

 

2. General 

i) Social SEO Services Ltd will carry out work only where an agreement is provided either by email, telephone, mail or fax. 

ii) Social SEO Services Ltd will carry out work only for clients who are 18 years of age or above. 

iii) An 'order' (if required) is deemed to be a written or verbal contract between Social SEO Services Ltd and the client, this includes telephone and email agreements.  This is if the client requires one before the 1st payment is made to Social SEO Services Ltd. 

 

3. Terms of Engagement 

i) Whilst every effort will be made to ensure that the website and any scripts or programs are free of errors, Social SEO Services Ltd cannot accept responsibility for any losses incurred due to malfunction, the website or any part of it. 

ii) Any graphics and programming code produced by Social SEO Services Ltd remains the property of Social SEO Services Ltd until all outstanding invoices are paid in full. 

iii) Any scripts, CGI applications, PHP scripts, or software (unless specifically agreed) written by Social SEO Services Ltd remain the copyright of Social SEO Services Ltd and may only be commercially reproduced or resold with the permission of Social SEO Services Ltd. 

iv) Social SEO Services Ltd cannot take responsibility for any copyright infringements caused by materials submitted by the client. We reserve the right to refuse any material of a copyrighted nature unless adequate proof is given of permission to use such material. 

v) Any additions or amendments to the initial brief will be carried out at the discretion of Social SEO Services Ltd and where no charge is made by Social SEO Services Ltd for such additions, Social SEO Services Ltd accept no responsibility to ensure such additions are error-free and reserve the right to charge an according amount for any correction to these or further additions or amendments. 

vi) The client agrees to make available, as soon as is reasonably possible, to Social SEO Services Ltd all materials required to complete the site development to the agreed standard and within the set deadline. 

vii) Social SEO Services Ltd will not be liable for costs incurred, compensation or loss of earnings due to the failure to meet agreed deadlines. 

viii) Social SEO Services Ltd will not be liable or become involved in any disputes between the site owner and their clients and cannot be held responsible for any wrongdoing on the part of a site owner. 

ix) Social SEO Services Ltd will not be liable for any costs incurred, compensation or loss of earnings due to the work carried out on behalf of the client or any of the client’s appointed agents or representatives. 

x) Social SEO Services Ltd will not be liable for any costs incurred, compensation or loss of earnings due to the unavailability of the site, its servers, software or any material provided by its agents. 

xi) Once the order for website development has been initiated, the first month’s payment is then due in accordance with our payment terms. There are no exceptions to this. The order must be confirmed via email or letter, from the client to confirm engagement of the services of Social SEO Services Ltd. Once the email or letter has been received, the order is confirmed. 

xii) Non-payment of confirmed orders will result in legal action being taken if necessary. This legal action will recover an amount equal to no less than the first month’s cost of the unpaid confirmed order plus the cost of the required month’s notice period. 

 

4. Disclaimers and Limitations 

i) Social SEO Services Ltd shall not be responsible for URLs dropped or excluded by a search engine for any reason. 

ii) Social SEO Services Ltd shall not be responsible for delays or failure of performance resulting from Internet Service Provider delivery problems or failure, or any communication or delivery problems associated with the Client's receipt of the account service data. Social SEO Services Ltd shall not be responsible for acts or causes beyond their control, including but not limited to: acts of God, strikes, lockouts, communications line or equipment failures, power failures, earthquakes, or other disasters. 

iii) Social SEO Services Ltd offers a 90 day guarantee to promote the client’s website onto the 1st page of their desired search engine. Should Social SEO Services Ltd reach a point where no further developmental progress can be achieved, Social SEO Services Ltd will offer to refund the last month’s payment, as received from the client, in full. The option to take a further 2 months’ development at no extra charge will also be made available as an alternative. 

iv) Should the client cause any delay to the normal working procedure of Social SEO Services Ltd, the 90 day guarantee will become null and void. This will include but not be limited to late payment of accounts. 

v) Social SEO Services Ltd do not warrant or represent that the use or the results of the use of the materials available through the Social SEO Services Ltd Services or from third parties will be correct, accurate, timely, reliable or otherwise. 

vi) You expressly agree that use of the Social SEO Services Ltd services provided hereunder is at your sole risk. These services are provided on an "as is" and "as available" basis. Social SEO Services Ltd expressly disclaims all warranties of any kind, express or implied, including without limitation any warranty of merchantability, fitness for a particular purpose or non-infringement. 

vii) Not withstanding the security precautions taken against disclosure of information, there are certain conditions that exist on the internet generally which are outside Social SEO Services Ltd.’s control and could result in a breach of security. Accordingly, Social SEO Services Ltd cannot guarantee that your account service data information will be free from corruption or piracy. You hereby expressly waive any claim against Social SEO Services Ltd arising out of the loss of data through corruption, piracy, breach of security or for any other reason that is not based on intentional or grossly negligent actions of Social SEO Services Ltd. 

viii) To the maximum extent allowed by law, Social SEO Services Ltd and any of their parents, members, subsidiaries, affiliates, service providers, licensors, officers, directors or employees shall not be liable for any direct, indirect, special, incidental or consequential damages (no matter how they arose, including negligence), or for interrupted communications, lost data or lost profits, arising out of or in connection with the Services provided hereunder. Further, Social SEO Services Ltd will not have any liability for any losses arising because the Social SEO Services Ltd Services are not operational or accessible. This section does not limit liability for bodily injury of a person. 

 

5. Database, Application and E-Commerce Development 

i) Social SEO Services Ltd cannot take responsibility for any losses incurred by the use of any software created for the client. 

ii) Whilst every care has been taken to ensure products are problem free and accurate, the ultimate responsibility lies with the client in ensuring that all software is functioning correctly before use. . 

iii) Where applications or sites are developed on servers not recommended by Social SEO Services Ltd, the client is expected to provide or seek any information, additional software, support or co-operation pertaining to the server required in order for the application to be correctly developed. Where large applications are to be developed, it is the client’s responsibility to provide a suitable testing environment, which is identical to the final production environment. 

iv) The client is expected to test fully any application or programming relating to a site developed by Social SEO Services Ltd before being made generally available for use. Where "bugs", errors or other issues are found after the site is live, Social SEO Services Ltd will undertake (but is not obliged) to correct these issues to meet the standards of function outlined in the initial brief. 

 

6. Compatibility 

Social SEO Services Ltd will take every effort to ensure that any website development or application will function correctly on the server it is initially installed on and that it will function correctly when viewed with the web browsing software Microsoft Internet Explorer Version 9, Safari, Google Chrome and to an acceptable level with Mozilla browsers. Social SEO Services Ltd can offer no guarantees of correct function with all browser software. 

 

7. Website Hosting 

i) Whilst Social SEO Services Ltd recommends hosting companies to host websites, no guarantees can be made as to the availability or interruption of this service by Social SEO Services Ltd. Social SEO Services Ltd cannot accept liability for losses caused by the unavailability, malfunction or interruption of this service, or for loss of turnover, sales, revenue, profits or indirect, consequential or special loss. 

ii) Social SEO Services Ltd reserves the right to refuse to handle in any way, material which may be deemed offensive, illegal or in any way controversial, and also to terminate any hosting service offered by Social SEO Services Ltd should the necessity arise. 

 

8. Payment of Accounts 

i) The first month’s payment is required from any new client before any work is carried out. It is the Social SEO Services Ltd policy that any outstanding accounts for work carried out by Social SEO Services Ltd or its affiliates are required to be paid in full, within 7 days of invoice date unless by prior arrangement with Social SEO Services Ltd. 

ii) Once first month’s payment is received, work will begin and you are obliged to pay the balance of payment in full, when invoices are raised. We will contact clients via email and telephone to remind them of such payments if they are not received when due. 

iii) If accounts are not settled or Social SEO Services Ltd have not been contacted regarding the delay, access to the related website may be denied and web pages removed. We will then pass such cases to the Small Claims Court to pursue payment. Non payment can result in county court judgements (CCJs) being added to the client’s credit rating. 

iv) Following consistent non payment of an invoice, our solicitors will contact the client in question, with a view to taking the matter further and if need be to seek payment through legal procedures, and if necessary court summons. 

 

9. Termination 

i) Social SEO Services Ltd operates on a non-contact basis. Should you wish to end your service with Social SEO Services Ltd, 30 days’ notice is required in writing, either by email or letter. There are no exclusions to this other than if the client’s website under development does not reach page 1 of desired search engine within a valid 90-day guarantee period. 

 

10. Complaints and Grievance Procedure 

i) Anyone who experiences a problem with the service provided by Social SEO Services Ltd should raise the matter directly with Social SEO Services Ltd in the first instance, giving sufficient information to locate the material (such as a URL) and clearly outlining the grounds for complaint. 

ii) Social SEO Services Ltd will approach the individual responsible for the material in question, within 7 working days of complaint receipt, with a view to resolving the matter to the satisfaction of the complainant. 

 

Dominate search engines with Social Signals.

Learn More About Social SEO Services

Twitter.

Contact.

Get in touch for all your SEO needs

This email address is being protected from spambots. You need JavaScript enabled to view it.

Tel: 0161 818 9966

Connect.

Get connected with us for all the latest news, tips and updates in the world of social media.

Newsletter.

Complete the form below, and we'll send you an e-mail every now and again with all the latest Folio news.